The telephone training we deliver is not only focused on getting a good return on your investment but also at improving your in-house staff skills, increasing your sales and retaining your customers. We adapt each training we deliver to ensure we’re addressing the unique challenges of your business and industry so you get the best results. We pride ourselves on demonstrating good work ethics and integrity on all projects small or large.
Our business to business telephone training covers much more than just customer service and selling. We cover every potential touch point that a customer may have within your company. The training we deliver is suitable for anyone in your organisation who picks up the phone. It is surprising how many employees within your organisation interact with your customers, they could be…
- Credit Control
- Order Processing
- Key Account Management
- Business Development
- Sales Representatives
- Employment Advisor
Telephone training designed and delivered to ensure your business succeeds
Over 90% of our current business is word of mouth and this is due to our ability to achieve and exceed our clients’ expectations. Each and every Outshine telephone training expert is an experienced professional with a proven track record in making connections, building relationships and making sales via the phone. Unlike many other business to business telephone training companies we regularly pick up the phone and make live calls during a training session, proving to our delegate that what we’re teaching isn’t just words… it really works!
Take a look at the different telephone training courses we run on our Courses page. Or give us call now on 0800 849 8005 or email: firstname.lastname@example.org to see if we’re the right fit for you and your business.