Within the Welfare to Work and Skills sector the telephone plays a major part in helping to build relationships with customers, employers and partners. Making ‘new calls’ can get results if done correctly, helping to get the unemployed back into work, enabling the discover and setting up of work based learning, apprenticeships, funded training and empowering more young people and adults.
Effective use of the telephone will contribute to achieving the job and training outcomes on many of the initiatives these sectors work on.
Outshine have over 24 years extensive experience delivering ‘Employer Engagement’ training with both Primes, subcontractors, charities and training providers, therefore we are well placed to understand current challenges that face organisations on a daily basis.
Take a look at the employer engagement strategies and training we offer:
We deliver onsite and offsite programmes for individuals and teams. We have over 24 years’ experience in cold calling employers and employer engagement and with our guidance you can avoid some very costly mistakes.
Onsite training courses and one to one coaching and feedback is an area we encourage, as we know that although you might choose to do an onsite programme, many of your staff have different requirements. We’ve delivered training courses throughout the UK to clients such as Prospects, Mencap, Scope, 3aaas, learndirect, Babington Business College, Shaw Trust, Working Links, Serco and many more clients have utilised our services on a regular basis. The importance of engaging employers is crucial for success.
Visit our testimonials page to see recent client feedback.
Do you host supply chain events for subcontractors and partners? Invite Audrey to be a speaker at your next up and coming event. She can deliver a session for a mere hour and still guarantee she will leave your audience in no doubt of the benefits effective employer engagement can bring to their team.
Webinars / Teleseminars
We host a small number of free webinars throughout the year. Let us tailor a webinar just for your team. If you have staff in different parts of the country we can arrange an interactive webinar for you, at affordable prices.
What difference would it make to your organisation if some of your key staff gained invaluable knowledge in how to train others to market your customers to employers? And how much more confidence would your customers have, if you could train them how to find and identify their own job and training opportunities.
Our train the trainer packages include easy to follow checklists, audios to use as benchmarks and lesson plans to help you run your own inhouse sessions.
Customer Service development
How are your staff making customers, employers or partners feel when they ring in to your office? How effective are your inwork support team? We deliver customised training and coaching to ensure the first impression callers get is a positivee and memorable one.
Contact Audrey to arrange a free consultation
As you can see we can support you in many ways. However we’d like to discuss what you require in more detail so why not arrange a free no obligation visit for us to meet you face to face or a telephone call to see if we can add extra value to what you are trying to achieve. Our feedback is always honest. Give us a call on 0800 849 8005.