It’s very easy to attract the wrong people to work in telesales. Problem is, getting it wrong it could have a terrible impact on your business… before you realise it. So how do you find telesales staff who make a positive impact on your business?
So, why is it important to your business to attract staff effective on the phone?
Over the last few years I’ve seen the role of ‘telesales’ raise its profile within businesses. No longer is telesales just aimed at ‘sales’ people. Telesales, telemarketing, business development all play an important part in all types of companies. Whether it’s accountants, charities, service industries, solicitors or manufacturing, all of them need good telesales staff.